Technical Support
Online Customer Support Portal
Receive customer support by clicking on our link below:
Online Fast Support
Online Support
Tech Logon Support
Business Tech Support Contacts
Cloud Support - support@citadelitg.com
POS Support - support@citadelpos.com
Network - support@citadelitg.com
Web Support - Webdev@citadelitg.com
Other Business Support Contacts
Billing Support - bwhite@citadelitg.com
Sales - hsilverman@citadelitg.com
Technical and Billing Support Contact Information
Our support engineers provide personal assistance 24 hours a day, 7 days a week for your convenience.
For faster service, please direct your inquiry to the appropriate support team.
Support
Customer satisfaction is Citadel ITG's top priority. That’s why we give you a variety of ways to reach us, whether you have a simple question about your bill or you need immediate technical support.
Network Status
You can find the latest updates regarding Citadel ITG Current Network Status online. Before reporting a technical problem, please check the status page for information about any current technical difficulties that are already being addressed.
Online Support Tutorials
Click here for our Online Support Tutorials
Service Policies
Click here for our Service Policies